Story 48: Mistakes at Macy's

      Years ago, my girlfriend aka Wacky Wendy was shopping at Macy’s.  She was walking around and wanted to know where the restroom was.  Wendy went up to the side of a woman and said:

“Excuse me,” but the woman said nothing.

Wendy said “Excuse me.” once again more forcefully, but again the woman did not reply.

“Excuse me.” Wendy said again with even more emphasis, but once again there was silence.  Frustrated, Wendy went to face the woman to have a eye-to-eye with her, and then she became very surprised. The woman that made her so upset was in fact only a mannequin. 

   Another time, she was in The GAP. Wendy decided to try on a few pairs of pants and she had brought her dog along with her. While she was in the changing room she heard a woman yell, 

“Whose dog is this?”

Apparently the dog had gotten under the door of the fitting room, and decided to have a look around. Wendy never brought the dog shopping again.

    Life Lesson 48:  As the author Steven Covey says frequently, "First seek to understand and then seek to be understood." or in this  case make sure before you get angry that the person can speak at all.